With PayPal Buyer Protection
180 days to let us know.
If your order doesn’t arrive or match the seller’s description, you have 180 days to raise your concerns with us, so our Buyer Protection Program can help you.
Here are some scenarios:
- You received a completely different item.
- You purchased two items but received one.
- An item is defective but not immediately obvious.
- You bought the original but received a counterfeit.
Refunds for incorrect orders
If an order doesn’t arrive or match our description, we’ll reimburse the full cost for eligible purchases.