What if the products are damaged or spoiled?

You may choose to have a refund or redelivery of your products according to our policies.

How can I check my order status and details of my previous orders?

You may check these information at My Order. Or contact us for more information.

How long would it take for me to receive my ordered products?

Under normal circumstances, the products will be delivered within 2 business days and you will receive it within 14 business days after delivery. However, it may take more than a month if it is held by local customs.

What payment methods can I use?

We only accept PayPal payment. All your payments are under PayPal’s protection.

Please be noted that all prices are marked in US dollars.

How do I start shopping?

You are able to start adding items to your cart by logging-in.

Can I start shopping without registering?

You must register before adding any products to cart and place your order at www.fantat.com.hk. However you can still browse products without registration. Registration is free and there is no obligation to shop after you have registered.

If you’re ready, you can register now.

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